Member Information

How do I file a complaint?

Complaints may be filed at legal@altxafrica.com or personally at Plot 1 Mackenzie Close, in Kololo.

What are the ALTX trading hours?

The trading system is available for order placement starting at 7:00 am from Monday to Friday excluding official Ugandan Holidays

The opening auction, where applicable commences at 8:00 am and runs until 8:15 am. Trading commences after the opening auction and continues throughout the day until 4:15 pm.

At this time, the closing auction commences and runs until 4:30 pm. The market closes at 4:30 pm.

What are the official Ugandan Holidays?

1.  New Year’s Day - 1st January

2.  Liberation Day - 26th January

3.  Janani Luwum Day - 16th February

4.  Women’s Day - 8th March

5.  Good Friday

6.  Easter Monday

7.  Labour Day - 1st May

8.  Martyrs' Day - 3rd June

9.  National Hero’s Day - 9th June

10. Independence Day - 9th October

11. Christmas Day - 25th December

12. Boxing Day - 26th December

13. Eid-al-Adha

14. Eid-al-Fitr